ISO 9001 – Quality Management System

ISO 9001 sets the benchmark for quality management systems, emphasizing the importance of risk-based thinking to identify opportunities within a structured process approach, while aligning with the principle of continuous improvement. It highlights the significance of leadership involvement and effectively addresses crucial aspects such as the process approach, organizational context, internal and external interested parties' needs and expectations, associated risks and opportunities, change management, performance measurement, monitoring, and effective problem-solving. Additionally, the requirements are expressed in clear and concise language, facilitating a high-level structure (HLS) systemic approach, and ensuring consistency in implementing the Plan-Do-Check-Act (PDCA) cycle.

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